SHIPPING POLICY

At GT KASHMIR, we take special care in ensuring that your products are delivered to you in the best condition and on time by partnering with only with couriers companies of repute.

  1. We charge a fair weight based shipping cost on our gourmet products across the globe.The charge per 500 Grams is Rs 45.
  2. Our courier partners deliver on working days, excluding Public Holidays.
  3. You will be notified by email as and when your product is dispatched from our warehouse.
  4. GT KASHMIR partners with best shipping solution providers across INDIA. At present, GT KASHMIR do not sell any product out of INDIA. However, all the products sold by GT KASHMIR can be purchased online from any part of world. All purchases must be followed by a valid shipping address in INDIA.
  5. Delivery Time
    GT KASHMIR monitors and deliver Quality product directly from Natural source. GT KASHMIR generally operates with 5-7 days or depends upon situation here, shipping policy for the areas covered by our reputed shipping partners. However in Festive occasions or heavy load identified by shipping carrier, we commit to deliver in 7-10 working days or depends upon situation here. We send majority of shipments via reputable domestic and international logistics and courier companies
  6. In case of locations where shipping is not available, customers have to collect it from nearest collection point of available courier company.

In special or rare scenarios where there is a delay beyond GT KASHMIR control, GT KASHMIR assure to co-ordinate with shipping vendor and deliver as soon as possible. GT KASHMIR would request customer (s) to support in such cases as sometime we do face deliver challenges due to Flight Delays/Address issues/Natural Disaster etc.

“Business days exclude public holidays and Sundays.”

“Other areas are referred to the areas where in there is limited scope of private shipping. In such cases if any order is booked from any such location, GT KASHMIR will intimate you before dispatch via email.”

“In case of any expedited delivery request by you, additional charges will be applicable.”

With every order, you will receive an email containing the details of the order placed by you. 

Please note the following: 

  • All the orders are shipped directly from Kashmir.
  • Shipping address refers to where the product has to be shipped and therefore you are requested to mention your complete address with pin/zip code and a working phone number. 
  • Billing address refers to the address where a customer receives their credit card bills.