RETURN POLICY

We at GT KASHMIR believe in keeping our dear customers happy and satisfied with all their experiences with us. We serve you the best quality genuine Kashmiri Products. Nevertheless if you want to make some returns, we ensure you a hassle free and an easy return policy.

We are sorry that your order didn’t work out for you. You can return your product and earn for your next order a store credit from us. Your store credit comes with the power of being used at any time in the future and for any product on our site.

Please note: 

• You must inform us about your return within 7 days from the date of delivery. Mail us at gtkashmir@gmail.com 
• The return of the product is to be done on your side and you will have to bear the expenses of return shipping. We currently do not provide a reverse pick up service. 
• The product should reach us in its original condition without any damage or any other kind of tampering. 
• The product should be returned in a well packed box so as to avoid any damage in the transit. 
• The shipping address of GT KASHMIR should be clearly mentioned on the package to be returned and in complete detail. 
• Also, please note we charge a restocking fee of INR 200 for every refund. 

Order Cancellation: 

If you wish to cancel your order with us please note: 

• The order can only be cancelled if and only if, it has not already been shipped. 
• If the order has been paid for through a credit card or net banking and has not yet been shipped, at least 3% will be deducted from the total amount and payments will be made between 12-15 working days. 
• However, once the order has been shipped from our warehouse, you will not be entitled for any refund and it will become a return on your side. 
• The ‘Made to Order’ and other Customized orders are in no way eligible for cancellation.